Privacy policy for design, checkout, and order support

Friends of Irony uses customer information to create designs, process checkout, support orders, prevent fraud, and improve the shopping experience.

Start your custom ring Watch training

Custom memorial ring planning scene with a silver engraved ring, paw-inspired sketch, landscape art, and flat engraving preview. — Memorial and pet rings work best when the memory is reduced to a few details that can still be read on metal.

Design data

Prompts, generated previews, saved designs, and order details are used to provide and support the custom ring experience.

Checkout data

Payment details are handled by Stripe. Friends of Irony receives order, customer, and fulfillment information needed to complete the purchase.

Contact

Privacy questions can be sent to support@friendsofirony.com.

Information we use

We may use information such as email address, name, shipping address, order details, ring size, design prompts, generated artwork, saved designs, support messages, and production notes.

Payment information is processed by Stripe. Friends of Irony does not need to store full card numbers to process normal checkout and order support.

How information is used

Information is used to generate previews, save designs, process orders, send order and tracking emails, provide customer support, detect fraud or misuse, and improve the website experience.

Analytics and session tools may help us understand where shoppers get stuck, which pages work, and how to make the design and checkout flow easier to use.

Service providers

Friends of Irony may use service providers for payments, hosting, email, analytics, fulfillment, shipping, customer support, and related operational needs.

Customer information is shared with those providers only as needed to operate the service, process orders, fulfill shipments, or comply with legal and security requirements.

Customer controls

Email support to ask about an order or saved design.
Use the same checkout email when requesting support.
Do not submit private information that is not needed for the design or order.
Reply to marketing emails with STOP or contact support to opt out.

Common questions

Does Friends of Irony store full card numbers?

No. Stripe handles card processing for checkout.

How do I ask about my data?

Email support@friendsofirony.com with the email address used for checkout or account access.